Given the new normal and changes to healthcare due to the pandemic, physicians are not hitting their daily patient cap, and as a result we are able to offer the following temporary hours of operation for the After Hours Clinic.
Monday to Friday 5pm-8pmSaturday 10am-2pmSunday 12pm-4pm
Please direct all questions to email@example.com.
301-108 Riverstone RidgeFort McMurray, AB T9K1S6Telephone: (780) 714-2193Fax: (780) 714-6091Email: firstname.lastname@example.orgLocated in Stoneycreek Village in Timberlea
Monday to Friday 5pm-10pmSaturday 10am-8pmSunday 12pm-6pm
Note: Statutory holidays are regular hours unless otherwise posted
You must bring your Personal Health Card and photo ID every time you visit the After Hours Clinic.
Get updated estimated capacity and wait times during regular clinic hours from medimap.ca (NOTE: medimap.ca is a third-party website not affiliated with the Wood Buffalo Primary Care Network)
Patient registration starts 1/2 hour before the family physician begins seeing patients (4:30pm on weekdays, 9:30am Saturdays, and 11:30am on Sundays)
Once the maximum number of patients have been registered to meet capacity, no other patients will be accepted. If you arrive late in the evening, understand that you may not be seen.
will not be seen if the purpose of their visit is to follow-up on tests or lab
Narcotics and other triplicate drugs will not be prescribed
The AHC does not process WCB
Short-term prescription renewals will be prescribed a maximum of three-times
guidelines were adopted to ensure that patients with urgent concerns can be
seen in a timely manner, and to encourage patients to seek care from the right
provider at the right time. The After Hours Clinic is not intended to serve as
a primary source of care, and cannot replace the function of a regular Family
Physician who knows your medical history and can follow you closely over time.
Prescription refills, follow-up care, and the prescription of narcotics and
other triplicate drugs are not urgent concerns and can be planned for in
advance in partnership with your family physician.
Anyone with or
without a local family physician is welcome to visit the After Hours Clinic. However, if you do not have a local family physician, you will be connected
with one when you arrive at the clinic to ensure that you have a medical home
here in Fort McMurray. We are committed to providing not only convenient, but
comprehensive medical care.
If you do not
yet have a local family physician in Fort McMurray, you can
find a list of physicians accepting new patients HERE. You can also visit Alberta Find A Doctor to find physicians accepting new patients anywhere in Alberta.
The After Hours
Clinic provides walk-in medical care services to residents of Fort McMurray at
no direct cost to patients. If, however, you do not have valid health
insurance, or are not visiting us for medical care alone and require the
completion of paperwork or some other service that is not covered under
Alberta's Health Care Insurance Plan (AHCIP), a fee may be required. For example:
We are able to
bill to all provinces, with the exception of Quebec (Quebec does not have a
reciprocal healthcare payment agreement with other provinces). If you do not
have health insurance from another province but can prove that you are a
Canadian citizen, or are from Quebec, your visit will entail a fee. If you are
from Quebec, you may be able to submit your receipt to Régie de l'assurance
maladie du Québec for reimbursement.
OUT OF COUNTRY:
DOCTOR'S NOTE: $50
DRIVER'S MEDICAL: $150
COMPANY FORM: $50 - $100
INSURANCE FORM: $120
CAMP/SCHOOL/DAYCARE FORM: $90
Payment Methods Accepted: Cash, Debit (No Credit Cards)
Physician you see at the After Hours Clinic recommends that you have further
testing completed, and they provide you with a requisition, you need to plan to
follow-up on your test results with a local family physician at their regular
If you have had testing completed and you are waiting for your Results:
DO NOT wait
for a phone call notifying you about your results
mistakenly assume that they will be called if their results are important, and
that they do not need to follow-up with their doctor if they do not receive a
call. This is an unsafe assumption - you will not be called about your results,
you need to be proactive about your follow-up care.
DO NOT return
to the After Hours Clinic looking for your results
The After Hours
Clinic is a walk-in clinic only. Because we are staffed by a rotation of local
doctors who also all run their own daytime practices, we cannot provide follow-up care and do not provide visits to review lab results.
a follow-up appointment with a local doctor
test, plan ahead and book a follow-up visit with a local family physician. In
Alberta, most lab results are uploaded into Netcare, a system which family physicians can access. If you do not yet have a family doctor, you can
find a list of physicians accepting new patients HERE. You can call the
clinics listed on that page to book an appointment with those physicians, and
they will be able to look up your results to review them with you.
Can I walk-in
and ask for all of my records? How long does the process take?
We are not able
to respond to walk-in requests for same-day release of medical records, as all
requests are directed to our Privacy Officer for review and processing. Under
the HIA, we have up to 30 days to respond to requests for information; however,
our typical turnaround time is much quicker. If you have questions about the
process, please email us at email@example.com or call us at
780-714-2193 and ask to speak with our Privacy Officer.
Click HERE for more
information on the legal aspects of Medical Records (from the Calgary Legal Guidance organization).
Click HERE for more information on The Health Information Act of Alberta.